Privacy Policy

Effective Date: March 19, 2025

Freedom Maintenance Solutions LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. By using our website (SolutionsByFreedom.com) or our services, you consent to the data practices described in this policy.

1. INFORMATION WE COLLECT

We collect personal information such as your name, email, phone number, mailing address, and payment details. We also collect technical data such as IP addresses, browser type, and usage data.

2. HOW WE USE YOUR INFORMATION

We use your information to:

• -Provide handyman and tenant maintenance services

• -Process payments securely via third-party providers like Stripe

• -Communicate with you via phone, SMS, email, voicemail, WhatsApp, and postal mail

• -Improve our services and website performance

• -Comply with legal obligations

3. DATA STORAGE & SECURITY

Your data is stored using secure cloud-based services, including Google Cloud Platform and Amazon Web Services (AWS). We implement industry-standard security measures to protect your information.

4. SHARING YOUR INFORMATION

We do not sell your personal data. We may share your data with:

-Service providers (payment processors, cloud storage providers, communication tools)

-Legal authorities if required by law

-Business transfers in case of a merger or acquisition

5. YOUR RIGHTS UNDER CCPA & GDPR

If you are a California or EU resident, you have the right to:

• -Request access to your data

• -Request deletion of your data

• -Opt-out of certain data processing activities

• To exercise your rights, contact us at [email protected]

6. COMMUNICATION CONSENT & OPT-OUT

By using our services, you consent to receive communications via phone, email, SMS, voicemail, WhatsApp, and postal mail . You can opt-out by emailing us at [email protected].

7. DISPUTE RESOLUTION

Any disputes must be resolved through binding confidential arbitration

as outlined in our Terms and Conditions.

8. DMCA POLICY

If you believe any content on our site infringes on your copyright, please send a notice to

[email protected] with details of the alleged infringement.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Continued use of our website constitutes your acceptance of the updated policy.

CONTACT:

For any questions, contact us at [email protected] or (628) 238-5797.

Please DO NOT digitally sign this agreement by submitting any forms on any of our websites or messaging us, if you do not agree with our terms and conditions.